Refund Policy

If you wish to receive a refund, please follow the next steps.

1. Contact us: Before returning any items, please reach out to our customer service team at support@flexpainrelief.com or call +1 786-755-1811 to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
2. Pack your items: Carefully pack the items you are returning in their original packaging, if possible.
3. Ship your return: Ship the return package to the address we provide with your RMA number. We recommend using a trackable shipping method for your own peace of mind.

Refunds:

• Once we receive your returned item(s), we will issue a full refund to the original payment method within 5 business days.
• Please note that return shipping costs are the responsibility of the customer.
• Please note that we will not receive packages without previous confirmation from our customer service team.

Contact Us:

If you have any questions about our return and refund policy, please don’t hesitate to contact us at

Spinef LLC
16192 Coastal Highway,
Lewes, DE 19958, USA
support@flexpainrelief.com
786-755-1811