Returns Policy

What can be returned?

You can return any products purchased from our website within 30 days of receipt.

What can’t be returned?

Products not purchased directly from our website (e.g., authorized retailers).
Products damaged due to misuse or improper storage.
Products returned after 30 days of receipt.

How to return an item:

Contact us: Before returning any items, please reach out to our customer service team at support@flexpainrelief.com or call +1 786-755-1811 to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
Pack your items: Carefully pack the items you are returning in their original packaging, if possible.
Ship your return: Ship the return package to the address we provide with your RMA number. We recommend using a trackable shipping method for your own peace of mind.

Contact Us:

If you have any questions about our return policy, please don’t hesitate to contact us at

Spinef LLC
16192 Coastal Highway,
Lewes, DE 19958, USA
support@flexpainrelief.com
786-755-1811